Policies

Five Terms per Year
We divide the year into five terms. The terms vary in length, depending on the variances of the year's calendar and our school system's calendars. Tuition remains the same regardless of the term length.

Priority Due Date (PDD)
Priority Due Date (PDD) is the date by which our current students must pay tuition to maintain ‘priority’ and guarantee their class spot. After the PDD our computer system electronically deletes unpaid students from the roster and New Students are placed in class vacancies. The PDD occurs two weeks in advance of the end of each term. The Priority Due Date for the Fall Term occurs one month prior to the start of the term.

Student Status: Definitions

NEW STUDENTS
Full payment is required with registration. In the event your first class choice is not available your entire payment is of course 100% refundable.
Register as early as possible. As received, New Student registrations are dated and placed in a holding file until the Priority Due Date. On the Priority Due Date, the holding file is opened and we begin placing New Students into classes based on the order in which we received the registrations. (Note, this process is time consuming, and your patience is greatly appreciated.) Assume your first class choice has been accepted: we will NOT contact you unless a conflict arises.

CURRENT STUDENTS: (to keep your class spot)
You must pay tuition by the Priority Due Date in order to maintain priority status and guarantee your class spot. The PDD for each term is posted in our Calendar of Terms, above.
WE DO NOT INVOICE. Your instructor will announce when registration opens and when the Priority Due Date is. Notices will be posted throughout the building. Also, all term dates and Priority Due Dates are posted in our calendar. We are very aware that deadlines seem harsh to those who forget to or are unable to pay on time. However the alternative to rigid deadlines is poorly run, overbooked classes.

PREVIOUS STUDENTS
Previous Student status is for any member of a family who has paid the annual Family Membership Fee within the last twelve months. Previous students are given priority over New Students but not Current Students. Siblings of a current student are considered Previous Students.

Joining, Dropping, Changing, Classes Mid-Term

Joining a class after the term begins
No problem, as long as there is a vacancy. Tuition will be prorated, relative to your start date.

Dropping a class before the end of the term
There are no prorated refunds or credits for missed classes or for stopping class before the term is over. Once the term has commenced, you are in class for the entire term, regardless of your attendance (except for medical reasons: see below).

Dropping a class for medical reasons
Medical situations supported by a written acknowledgement from a licensed medical practitioner will be extended a credit to be used at a future date and prorated from the DATE WE RECEIVE the written medical acknowledgement. Retroactive requests for medical credits will not be granted.

Changing Schedules mid-term
We will accommodate schedule changes within the same program as long as we have a vacancy in your desired class. Moving from one program to another is treated as dropping a class (see above.)

Payment Information

Payment Specifics
Full payment is required with registration. In the event that your first class choice is not available, your money will be refunded 100%.

Cash, check, MC, Visa, Discover and American Express are all accepted.

Fax, mail-in, or online registration is preferred, as it allows us to process registrations in off-peak hours, allowing us to better serve you, our client. Also note, we have a tuition drop-off slot at the counter.

$35.00 Family Membership Fee
This is a flat $35 per family fee which is due upon initial registration and on your anniversary date. This fee helps to defray our administrative costs, and, if current, it entitles all family memmbers to 'Previous Student Status.'

20% Family Discount
At Top Flight, ONLY the most expensive tuition, per term, in your immediate family pays full price. ALL lesser tuitions from your immediate family are discounted a full 20%.

100% Tuition-Back Guarantee
We are proud to offer a 100% Tuition-Back Guarantee for all first time families. If after your family's first term of classes you are not entirely happy with our programs we will happily refund 100% of your tuition for that term (or apply it as credit toward another Top Flight program.) Note that our money-back guarantee is intended for families brand new to Top Flight. (Current families with students sampling programs for the first time will be extended credit toward future terms.)

Absences and Make-ups

A Punctuality Plea:
Moms, Dads, for the sake of your child as well as all of the other children, please be on time! Being late is far more difficult on a child that what many parents realize. In addition, it greatly distracts the rhythm of the class.

Absences
Tuition pays for your child's spot in your child's class. However, as a courtesy, Top Flight desires to offer make-ups when and where it does not interrupt the safety or the quality of class for those children registered in the class. Make-up procedures vary program to program, depending on safety concerns, space, equipment, and teaching ratios. (See below.)

Top Flight reserves the right to refuse a make-up class if it will degrade the experience of those children who have registered and paid for that class.